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Charlotte, North Carolina, United States
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I am a technology-inspired analyst and have been in the field for up to 6 years now.
I graduated from Colorado Technical University with a bachelor’s degree in information technology. IT was there that I first started working as a student aide on a technical support specialist role within the University. There I worked to resolve all faculty, staff, and students’ technical-related issues.
That experience leads to me working for Goodwill of the Olympics & Rainier Region and then Fontem Ventures, where I troubleshooting and problem-solving various technical issues with their organization. Continuing to make sure all departments’ software and applications ran smoothly so all businesses and deadlines continued to be met by the organization.
In my downtime, I enjoy reading about cybersecurity, Linux, and networking.
I completed a bachelor’s degree in information technology where I learned information systems, application support, and diagnosing technical-related issues. After college, I worked for several organizations’ technical departments, installing, and maintaining hardware and software configurations among other related duties. I was able to identify common technical issues early on and begin to develop a solution whether independently or with the team to develop a solution. Ticketing systems I have used include, Track-IT, ServiceNow, and Cherwell IT Service Management.
I am very proud of the fact that I can efficiently identify a problem and utilize some of the best tools to resolve it. My clients often refer me to others and communicate how quickly I was able to restore their computer/laptop, program, and or application to its original working state.
Joseph Myers
Charlotte, NC
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