Key Strengths

Rapid Issue Resolution:

Quickly diagnose and resolve technical issues using industry-leading tools

Client Communication:

To translate complex technical concepts for non-technical stakeholders

Proactive Problem Solving:

To identify and mitigate potential issues before they impact operations

Team Collaborations:

I can work effectively independently or as part of a technical team 

Problem Identification:

Efficiently identify issues and implement effective solutions using best-in-class tools

System Restoration:

Restored computers, laptops, programs, and applications to optimal working states

Operational Excellence:

Supported seamless software and application performance across departments